TERMS & CONDITIONS

APPOINTMENTS

All appointments must be confirmed as instructed by the booking confirmation email. If an appointment remains unconfirmed, it may be cancelled.

 

CANCELLATIONS

To cancel or change an appointment a minimum of 48 hours’ notice (72 hours for microblading) is required or a 50% charge will be applied. No-shows or missed appointments will be charged at full price with no exceptions as per our cancellation policy agreed to upon online bookings. 

 

DEPOSIT

We reserve the right to request a non-refundable deposit for high value treatments above £100 in order to secure an appointment. Any changes to the appointment must be made in accordance with our cancellation policy.

 

PUNCTUALITY

Please arrive to your treatment on time. Late arrival will either result in treatment being refused or shortened treatment time, however treatments will still be charged at full price.

 

CHILDREN

Due to insurance stipulations, children 12 and under are not permitted in the salon.

REFUNDS AND EXCHANGES

Products must be returned unused, unopened with their seal intact and in the same condition as they were originally purchased from Trends Brow Bar. We will not accept for exchange or refund any item which has been used or is not in the exact condition in which it was purchased from us. This does not affect your statutory rights.

GIFT VOUCHERS

Available for all treatments and products which are non-refundable and the relevant voucher code must be produced at the time of your treatment. Vouchers are valid for 12 months from the date of purchase. Gift vouchers are non-refundable.

 

PRICES

All pricing is subject to change without notice.