TERMS & CONDITIONS

NB: DURING THE COVID-19 PANDEMIC, OUR SALON OPERATING POLICY WILL BE CHANGING TO KEEP IN LINE WITH STRICT OPERATING GUIDELINES SOON TO BE ANNOUNCED.

APPOINTMENTS

All appointments must be confirmed as instructed by the booking confirmation email. If an appointment remains unconfirmed, it will be cancelled.

 

CANCELLATIONS

To cancel or change an appointment a minimum of 48 hours’ notice (72 hours for microblading) is required or a 50% charge will be applied. Appointments missed or cancelled on the day will be charged at full price with no exceptions. 

 

BOOKING FEE

We reserve the right to request a booking fee for appointments in order to secure an appointment. Any changes to the appointment must be made in accordance with our cancellation policy.

 

PUNCTUALITY

Please arrive to your treatment on time. Late arrival will either result in treatment being refused or shortened treatment time, however treatments will still be charged at full price.

 

CHILDREN

Children 12 and under are not permitted in the salon.

REFUNDS AND EXCHANGES

Products must be returned unused, unopened with their seal intact and in the same condition as they were originally purchased from Trends Brow Bar. We will not accept for exchange or refund any item which has been used or is not in the exact condition in which it was purchased from us. This does not affect your statutory rights.

GIFT VOUCHERS

Available for all treatments and products, are non-refundable and the relevant voucher code must be produced at the time of your treatment. Vouchers are valid for 6 months from the date of purchase. Our expert team will be delighted to assist you if you need advice. 

 

PRICES

All pricing subject to consultation. Our prices are subject to change without notice.

 

ADDRESS

FOLLOW US ONLINE

  • Instagram - White Circle
  • Facebook - White Circle
  • Twitter

Elsie House

30 High Street

Hoddesdon

Herts, EN11 8BP

© 2020  Trends Brow Bar